Dutch Vet Review (2026)

By Sarah Bennett · Last updated October 10, 2026 · 9 min read

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Her ear is red again on a Sunday, or the itch that cleared last month is back, and the clinic that knows her cannot see her until Thursday. This Dutch vet review is for that kind of week. Buy the year if the same non-emergency problems keep returning, your state lets a video visit start a prescription, and the medicine can wait for shipping. Skip it if she needs a drug tonight, an emergency visit, or a test that has to be done with hands on her.

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Who is a Dutch membership actually for?

Dutch is a membership for video visits and messages with veterinarians, plus prescriptions shipped to you when the vet and your state both allow it. It covers up to five pets on the annual plan. The senior dog it fits already has a familiar problem: skin, ears, appetite, anxiety, a refill, or a follow-up after the clinic has already worked the case up. The car ride is hard on her, or the appointment is a week out, and you still want a licensed veterinarian looking at this flare.

A veterinarian who already answers the phone is not a reason to skip it. Senior dogs generate the same questions over and over, and a membership you can stop is there for those weeks. The cost of leaving it unused is the year you already paid, because Dutch does not refund the membership fee. Stopping the next charge is an email to [email protected].

It is the wrong purchase when the problem cannot wait. Dutch's own pages put emergencies, wounds that need stitches, bloodwork, imaging, surgery, vaccines, and dental work back at a clinic. Medication on their site is typically shipped in one to three business days, with the drug priced separately from the $132 membership. If she needs the tablet tonight, this is not the path.

See Dutch's annual plan. The three-way comparison with Pawp and Vetster is on the pet telehealth page.

What does the Dutch year actually cost?

The Dutch pet membership cost is the year. On October 10, 2026, Dutch's membership plans page showed an annual price of $11 a month, billed $132 for the year, and the homepage offered the same $132 as four payments of $33. That plans page does not show a separate month-to-month card. Medication, including flea and tick products, is an extra charge shown at checkout.

Dutch's subscription article, updated October 1, 2025, calls it "Dutch is an annual pet health membership that includes unlimited access over video chat and messaging to Dutch-affiliated vets." The same article says memberships can be paused or canceled at any time. That is the help center. The terms still say that if you do not cancel, the subscription will automatically renew on a monthly basis and you will be billed for the next monthly period. Those two pages do not describe the same billing unit. The page that takes the payment is the one to use: $132 for the year, or four payments of $33. Read the renewal line in the terms before you assume the second year bills the same way.

A promotional code on the homepage is not part of this price. Codes change. The $132 figure is the plan price on the pages above, checked October 10, 2026.

What happens on the call, and what still needs the clinic?

Dutch describes the visit as a 10-minute video call. You book a time, the dog has to be in the frame, and the veterinarian can ask you to do simple checks such as showing her gums. Afterward they send a treatment plan. Follow-up messages are part of the membership.

That is enough for a flare you already know. A senior dog with another ear infection may need the medicine adjusted, or a photo of the canal, more than she needs a new diagnosis. It is not enough when the ear is the first time, the head is tilted, or she is painful enough that you cannot look. Those still belong in the room with a veterinarian, and the wellness exam is the visit that bloodwork and a physical exam belong to.

Dutch says its veterinarians can handle more than 150 common problems and that over 90 percent of cases can be treated virtually. Those are Dutch's figures, from Dutch's pages, not a measured rate. The useful line is the one they pair with it: if the veterinarian decides she needs a clinic, they refer you.

The person on the call should be a veterinarian licensed in your state when a prescription is on the table. Dutch's hiring write-up, updated September 2026, says they check the DVM degree against a state lookup, ask for three years of clinical work, collect license and DEA copies, and run a background check, with notes reviewed by chief medical officer Dr. Kate Elden. Dutch's bio for Dr. Elden lists a UC Davis degree and a set of state licenses. Those lines are what Dutch prints on that page. The meet the vets page includes a CVT in the roster, while the homepage says care is from licensed veterinarians and not vet techs. Ask for the name and the license state of the person on your call. A public lookup starts at the AAVSB license search.

Can Dutch prescribe, or do you find out after you pay?

Dutch's prescriptions article, updated August 11, 2025, says to "select your state at the beginning of registration and we'll let you know if we can't prescribe medication there." If the state does not allow it, the membership is advice and non-prescription options. That warning is in the help center. It is not what every state landing page says.

North Carolina does not let a video visit create the relationship a new prescription needs. The board's Summer 2026 bulletin restates the telemedicine rule: a veterinarian-client-patient relationship cannot be established by electronic means or telecommunication technologies. A North Carolina veterinarian may follow another veterinarian's unchanged plan for a refill when refills remain. If the plan has to change, or no refills remain, that veterinarian has to establish their own relationship before giving further care. Dutch's telemedicine article, updated June 25, 2026, puts North Carolina in the group that requires an in-person exam before an online prescription. The North Carolina page on dutch.com still describes prescription delivery. Those two Dutch pages disagree. If you live in North Carolina, use the registration screen before you pay, and do not buy the year in order to start a new prescription.

Ohio is a different record. Dutch's telemedicine article from June 25, 2026 lists Ohio with the states that require an in-person exam before a veterinarian prescribes online, and the Ohio page still describes medication delivered to the door or picked up at a pharmacy. If you are in Ohio, the registration step is the screen that matters.

Controlled drugs are a separate limit. Do not expect a video membership to replace the clinic for those.

What do members actually say?

On October 10, 2026, the Trustpilot page for dutch.com showed 3,841 reviews and a 4.7 score. Trustpilot marks the profile as claimed, and the company pays Trustpilot for the plan that invites reviews. Trustpilot does not fact-check the reviews. The pattern in the public summary is convenience and a calmer visit than the clinic, with complaints about price, about appointment times when people expected a veterinarian immediately, and about using one veterinarian across several pets.

Complaint boards and Reddit threads are the other pile, and they are selected for people who are angry. Public complaints describe a video visit that could not produce the drug, a refund that was refused, and shipping that took longer than a day or two even when someone paid for a faster option. A complaint board is a stack of angry reports, not a rate. Those reports match the limit already on Dutch's own pages: if the state will not allow the prescription, or the drug has to travel, the membership does not fix tonight.

How do you cancel, and do you get the $132 back?

You can stop the next charge. You should not expect the current one back. Dutch's refund article, updated August 11, 2025, says "our policy is to not offer refunds for memberships." The fee is billed to keep the membership active whether or not you used a visit.

The cancel article, updated April 15, 2026, tells you to contact Dutch at [email protected]. The terms also mention a cancellation feature in the account. Email [email protected] and keep the reply. Access runs through the end of the period you already paid for.

Sources

• Dutch. Membership plans. Annual price shown as $11 a month, billed $132. Checked 2026-10-10.
• Dutch. Homepage. Four payments of $33, 10-minute visit description, shipping typically in one to three business days. Checked 2026-10-10.
• Dutch Help Center. Is Dutch a subscription service?. Annual membership, pause or cancel. Updated October 1, 2025.
• Dutch. Terms and conditions. Automatic renewal language says the subscription will renew on a monthly basis if you do not cancel.
• Dutch Help Center. Can I get prescriptions through Dutch?. State selection at registration. Updated August 11, 2025.
• Dutch. Telemedicine for pets. Dutch's own state table, updated June 25, 2026.
• North Carolina Veterinary Medical Board. Summer 2026 bulletin. Restates that a VCPR cannot be established by electronic means, and describes when a refill may follow another veterinarian's plan.
• Dutch. North Carolina and Ohio. Marketing pages that still describe prescription delivery.
• Dutch Help Center. Refunds and how to cancel.
• Trustpilot. dutch.com reviews. 3,841 reviews, 4.7, checked 2026-10-10.

FAQ

Is a Dutch vet for senior dogs a stand-in for the clinic?

No. Use it for a problem you already know, when the medicine can ship and your state allows the prescription. Bloodwork, imaging, vaccines, dental work, stitches, and anything that cannot wait still go to the clinic. The wellness exam is that visit.

Is Dutch vet worth it for a senior dog?

Yes, when the same non-emergency problems keep coming back and a video prescription is legal in your state. The year is $132, medicine is extra, and a drug she needs tonight still means the clinic or an emergency hospital. A veterinarian who already returns your calls is not, by itself, a reason to skip it.

Can I pay Dutch month to month?

The plans page checked on October 10, 2026 sells the year: $132, or four payments of $33. It does not show a separate month-to-month card. The terms still say an uncanceled subscription will renew on a monthly basis. The second charge follows that sentence.

Can Dutch prescribe medication in my state?

Sometimes. At registration, Dutch says it will tell you if it cannot prescribe in the state you select. North Carolina does not let a veterinarian-client-patient relationship be created electronically, so do not buy the year there for a new prescription. If you are unsure, stop on the registration screen before you pay.

How do I cancel Dutch vet?

Email [email protected] when you want to know how to cancel Dutch vet. That is the step in Dutch's cancel article. Keep the reply. The current membership fee is not refunded. You are stopping the next charge, not recovering this one.

Is Dutch pet insurance?

No. It is a membership for video care and, where the law allows, prescriptions. An insurance plan may reimburse you for a visit or a drug, and Dutch can give you an invoice to send in. The emergency clinic is still the emergency clinic.

Keep Reading

• Pet telehealth for senior dogs, Dutch next to Pawp and Vetster
• Senior dog ear infections, the recurring problem a video visit sometimes covers
• Senior dog wellness exam, the hands-on visit this membership does not replace